Irish Water, working in partnership with Cork County Council, has attended the site of a burst water main at Kent Bridge in Fermoy. Crews have isolated and closed off the flow of water and the area is being made safe, customers in the North of Fermoy can expect supply interruptions until the repair is complete.

The repairs are complex due to the location of the burst on a bridge and works need to be carefully carried out. Due to the need for extensive traffic management onsite and for the safety of dedicated water services crews the repair of the burst cant commence until early tomorrow morning. It typically takes two to three hours following repairs to restore normal supply to all customers affected by an unplanned outage.

Pat Britton, Irish Water, commented:

Irish Water and Cork County Council immediately dispatched crews to make the area safe. The repairs will be conducted as quickly and efficiently as possible early tomorrow morning, we aim to minimise disruption to the area and restore water for all customers. We understand the inconvenience unplanned outages can have on customers and we appreciate your patience as we work to restore normal water supply as quickly and as safely as possible.

Irish Water understands the inconvenience when a burst occurs and thanks customers for their patience while we work to restore normal supply to impacted customers. The Irish Water customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For updates please visit the Water Supply Updates section of the Irish Water website.

Irish Water is responsible for the delivery of all public water and wastewater services in Ireland. We are committed to continuously upgrading and developing critical infrastructure to support the growth needed in housing and across our economy, while protecting the environment and safeguarding water supplies.

Help support Cork Safety Alerts by becoming a member – Click Here